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Terms of Service
1. Overview
Welcome to Harmonic Nexus. By purchasing from our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.
2. Products & Fulfillment
Physical Products
- Our physical products (e.g., apparel, accessories) are made to order.
- Processing and shipping times vary based on product type, location, and demand.
- Any delays or issues related to fulfillment are subject to the production process.
Digital Products
- Digital products (e.g., guided meditations, subliminal audio, etc ) are available for download after purchase.
3. Fulfillment & Shipping
Fulfillment Process
- All physical products are custom-made upon order.
- Average fulfillment time: 2โ7 business days, depending on the product type and demand.
Shipping Times
- Estimated delivery times:
- USA: 3โ7 business days
- Canada: 5โ10 business days
- Europe: 5โ10 business days
- International: 10โ20 business days (varies by destination)
Customs & Import Fees
- International orders may be subject to customs duties, VAT, or import taxes, which are determined by local customs authorities.
- These fees are not included in your purchase and are the responsibility of the customer.
4. Returns & Refunds
Physical Products
- Since our products are custom-made, returns and exchanges are not accepted unless the item arrives damaged or defective.
- If you receive a defective item, please contact us within 7 days of delivery with photos of the issue. We will arrange for a replacement.
Digital Products
- Due to the nature of digital downloads, all sales are final and non-refundable once the product has been accessed.
5. Intellectual Property
- All content, including digital downloads, images, and branding, is the property of Harmonic Nexus.
- Digital products are for personal use only and may not be redistributed, resold, or reproduced without permission.
6. Customer Support
Any inquiry concerning your order? Contact Team@HarmonicNexus.com, and we will promptly get back to you.
Thank you for choosing us to accompany you on your path. โจ